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Technical Field Support Engineer
Posted on Nov 9
Technical Field Support Engineer with 5-10 or more years of work experience where position requires performing engineering analysis, trouble-shooting and demagnetization (degaussing) of industrial equipment (rotating machinery, pipe-welds) at customer sites and or occasionally performed on smaller equipment within the lab. Person should be familiar with concepts regarding AC & DC signals, magnetism, demagnetization techniques and power related systems (rotating machines, turbines and shafts). Person will interact with customers conducting site surveys, analyzing customer’s needs regarding demagnetization required, shaft voltage and current testing or protection, make recommendations along these lines and perform demagnetization when required. Individual will interact with local engineering team within the company regarding scheduling and managing customer jobs, traveling to customer sites and demagnetizing equipment (turbine systems, pipelines, etc.) using company provided tools and equipment. Person may also work in the lab between customer jobs testing equipment using meters and scopes, assisting with lab coordination and learning more about the subject matter. Person will need to document their work accordingly regarding customer related engineering trip reports, test results and procedures, and expense vouchers.
Bachelors or Masters degree in Electrical or Mechanical Engineering with corresponding years work experience.
Strong analytical and technical skills.
Team player, possesses positive attitude, has good interpersonal skills and effectively interacts with customers.
Takes initiative and ownership regarding work responsibilities.
Pays attention detail, thorough regarding their work and quality of service provided.
Has good communications skills (speech and writing), being fluent in English.
US Citizen or Green Card holder.
Position requires travel (20-35%). Possesses or able obtain US Passport. Ability drive to and from customer sites and handle equipment of 10-35 lbs.
Established small business, international presence, working expand its products and services.
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